Error e001000b: The specified media could not be found. - Job processing failure

Andreas Steiner Mar 05, 2013 05:54AM PST

Ich versuche auf ein NAS (DLINK 320) ein Backup mit der Version 14.1Build 13 von meinem Laptop zu speichern. Jedoch kommt immer die im Thema stehende Fehlermeldung.
Der Zugriff auf das NAS ist aber möglich. Ich verwende Windows 8 64bit Pro als Betriebssystem.
Ich bin derzeit Ratlos woran es liegt.

I try to save a backup frommy Laptop to a NAS Storage (DNS 320) with the Version 14.1Build 13. But i get always the error that writen on the top. I use Windows 8 Pro 64bit. I have full Access to the storage and also i see the Storage with the NovaBackup.
Can You help me to solve my Problem?

Best
Andreas

Up -1 bewertet Down
Jack L. Mar 05, 2013 03:40PM PST NovaStor Agent

Hello Andreas,
Here is a link to an article that may help you to resolve this issue: http://support.novastor.com/customer/portal/articles/714457-i-get-the-following-error-when-backing-up-error-e001000b-the-specified-media-could-not-be-written-to—-job-processing-failure-however-it-seems-the-backup-is-fine-

When attempting to backup to a network location, you may need to change the properties of the “Disaster Recovery Imaging”or NovaBACKUP Backup/Copy engine service to run as a network administrator.
• Close the NovaBACKUP software.
• Click on the Windows start button
• In the Search or Run field, type services.msc.
• Locate the “Disaster Recovery Imaging” or NovaBACKUP Backup/Copy engine.
• Right click on it, choose “Properties”.
• Select the Log On tab.
• Change the account to a local Windows User account that has full administrative rights to both the local computer and the network share.
• Click [OK]
• Right click on the same item, and choose “Restart”.
• You should be able to restart the NovaBACKUP software and backup data.

If Your Windows User Name is “USER1” and your Password is “Password” then on Your Destination Network Computer or NAS you also Must Create the same “USER1” and your Password is “Password” and that user Must Have FULL Administrative rights to computer.

If you have any other questions please feel free to ask,

Andre

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