Current NovaBACKUP Version / Changelog

NovaBACKUP
Last Updated: Aug 07, 2017 03:41PM PDT

Information


​This FAQ provides information about the latest version of the NovaBACKUP product line and a brief changelog.

NovaBACKUP PC: 19.0.712 (Download)
NovaBACKUP Server: 19.0.712 (Download)
NovaBACKUP Business Essentials: 19.0.712 (Download)
NovaBACKUP CMon - Central Monitoring Console19.0.531 (Download)
NOTE: The CMon software is completely free. Download your copy today.  *CMon is only compatible with NovaBACKUP PC, Server, and Business Essentials clients version 18.0 and above. 
NovaBACKUP Granular Restore: 20.2.0.55471.
NOTE: If you have purchased and activated NovaBACKUP Business Essentials, then you should have the ability to register for the tool in order to download the latest version.  You are required to register for the tool via the “Help -> On The Web -> Granular Restore for MS SQL and Exchange” menu entry inside your activated NovaBACKUP Business Essentials program, the download link to the latest version of the tool is at the bottom of the web page, if you are verified to be able to get the tool.

NOTE: If you experience a failed installation please disable all anti-virus and anti-malware related software prior to attempting the install again.  If you experience trouble registering or activating the software please also disable your software and hardware firewalls.

Changelog


19.0.712
Release Date:  13JUL2017

Two issues were fixed solely with the backup client in v19.0.712 which are detailed below.  There were no new features in this release.

Fixed issues / bugs – NovaBACKUP

  • Fixed issue with incomplete copyright notice on the backup client splash screen.
  • No longer creates logging errors in the Windows event log if an attempt to clear the archive bit on files fails.  No longer creates summary messages in the NovaBACKUP backup logs if an attempt to clear the archive bit on files fails.  The errors in the Windows event log (Application logs) would contain entries with event Source = nsService.exe.  Example log entry is shown at the bottom.  This item also fixes a NovaBACKUP job logs related issue with Full and Incremental file backups where those two methods of file backup were displaying messages or warnings in the backup job logs having to do with the fact that if selected files were protected files, which most anti-virus and anti-malware software now does not allow changing the archive bit property on files that anti-virus software utilize, would cause the job status to show additional messages such as "Summary message limit exceeded. 38 additional messages saved in C:\ProgramData\NovaStor\NovaStor NovaBACKUP\Logs\5968f9b3.events.xml", in order to see all of those 38 messages you would have to open the "*events.xml" file, as they won't be displayed directly in the LogViewer application when viewing that log inside NovaBACKUP.  The messages have to do with files that in this example are all owned by the popular and often utilized anti-malware software called Malwarebytes, this software protects all of its own files.  There are log messages and event log entries for each one of the files that this software contains where the archive bit was attempted to be set and since the files were protecting themselves then NovaBACKUP could not make the archive bit change to the file.  In this case, when using an earlier version prior to v19.0.712, even if all files were backed up successfully, because the archive bit could not be set on these protected files that were part of the selection to back up.  This is because the Full and Incremental file backup modes utilize the archive bit for each file that is backed up and if the archive bit cannot be set, since the file is protecting itself from that type of property change, NovaBACKUP cannot apply that archive bit file property change and causes that type of log entry to be shown for that reason.  An example Windows event log such as this would occur for each file that is part of an anti-virus or anti-malware software's own file set, if that software protects its own files from modification including modifying the archive bit, in this case we can see that the popular and often utilized Malwarebytes anti-malware program is protecting its own files as to cause this event log entry to be created in the example below:
Exception 'Base:104'
(executive.cpp(1674) unexpected failure)

UnableToSetAttributes : Unable to set attributes for file 'C:\Program Files\Malwarebytes\Anti-Malware\scenegraph\softwarecontext.dll'
    --> CHECKPOINTED AT  executive.cpp(1646)
    --> THROWN FROM  FileSystem\Files.cpp(451)
CAUSED BY Win32Error : Function: SetFileAttributes, error = 0x80070005, Access is denied.

    --> THROWN FROM  FileSystem\Files.cpp(446)
 

19.0.531
Release Date:  07JUN2017


New Features – NovaBACKUP

  • Improved performance of import and restore operations for file-based backups (increased speeds when scanning, indexes are now stored with backup media) to increase restore speeds
  • New logic prevents users from incorrectly selecting "overwrite media" on incremental backups
  • Removed the check for application updates before each backup runs except when backing up to an xSP storage device
  • Certified for Windows 10 and supports Microsoft Windows 10 Creators Update
  • Added Korean language support

System Requirement – NovaBACKUP

  • NovaBACKUP requires GUID (GPT) partition style to be set for a destination storage device that is an external hard drive which is 2TB or larger in physical size.  Please read our Knowledge Base article on this subject which contains instructions on how to verify if your drive is the older MBR partition style and how to set the drive to GUID (GPT).  If you rotate/swap external hard drives, be sure to check each drive to verify that it is using GUID (GPT).  If this requirement is not in place, and you are using a external hard drive that is 2TB or larger, but not set to GUID (GPT), then your backups will most likely randomly fail.  We cannot support NovaBACKUP in your environment if this requirement is not met.
  • Removed Support for Windows Server 2003, Windows XP, and Windows Vista.   You will not be able to install NovaBACKUP on Windows Server 2003 or Windows XP OS with NovaBACKUP v19.

New Features – NovaBACKUP Granular Restore v20.2.0.55471

  • Support work with Exchange Server version 2016 CU3 and 2016 CU4.
  • Support work with Outlook 2016 PST files.
  • Added feature to search and highlight in items preview.
  • Improved working with SQL Server files.
  • Minor improvements in user interface.

New Features – NovaStor Log Collector v19.1.608.1

  • Replaced the NovaStorLoggingApp_x64.exe and NovaStorLoggingApp_x86.exe programs with NovaStor Log Collector (LogCollector.exe).  The new Log Collector tool will execute quicker and be more accurate with the data compiled in the resulting logs .ZIP file.
  • There is now no need to have separate x64 (64-bit) and x86 (32-bit) editions of the log collector tool.  The new tool is an all-in-one executable.
  • Support added for Windows 10 Creators Update (Windows 10 Version 1703).  The previous NovaStorLoggingApp program would fail if executed on that OS.
  • The download link to get the current version of NovaStor Log Collector is: http://filestore.novastor.com/Support/tools/LogCollector.exe.

Fixed issues / bugs – NovaBACKUP

  • Backup no longer hangs on Outlook PST files with VSS OFF (skips locked PST files)
  • Fixed issue where retention doesn't delete files on a 32-bit Operating System
  • Fixed issue where scheduled incremental image backups fail after a full backup is run
  • Fixed issue where the setup installer fails to install the ext file system driver if the code signing certificate has expired, which causes the installation to roll back
  • Fixed localization of reports with text corrections to UI (German; Copy Settings)
  • Fixed issues when restoring from xSP where client cannot restore file following DST time change
  • CMon now automatically re-establishes connection to the server should it become disconnected
  • CMon now maintains server settings even if .NET 4 is not installed (rather than reverting to default)

Known Issues – NovaBACKUP

  • Creating boot CDs with the "Simple" mode requires the presence of Windows installation files on the system. If these files are missing, use the "Advanced" mode to create a boot CD.
  • A backup client with a newer major version cannot connect to an older NovaBACKUP Storage Server (xSP Device).

Notes

All installations require an Administrator Account and cannot be installed under a Limited User Account. All installations require a TCP/IP network with active Internet connection is required for service, support, and software activation.

There were changes to the CMon (Central Monitoring Console) application and you should definately upgrade to CMon v19.0.531 if you are going to utilize it with NovaBACKUP 19.0.531. Please upgrade over the top of your existing installation of CMon to update it.


18.7.1723
Release Date:  25MAY2017


New Features – NovaBACKUP

  • Improved backup speed. Actual performance increase varies depending on the hardware and configuration, but is expected to average roughly 10% when backing up to external devices such as USB or NAS drives.
  • Advanced Backup Verification of back-up data files (optional). The backup jobs perform double-data reads and comparison at a low-level.
  • Single pass image recovery scans the last full image backup, then goes through each subsequent incremental backup to acquire any later file revisions for a seamless System Image recovery process.
  • Added ability to specify a custom subject line in existing email notification settings (excluding virtual machine backup jobs)
  • 'Shutdown' and 'Restart' options added to backup jobs (excluding virtual machine backup jobs)
  • Numerous Stability Improvements

System Requirement – NovaBACKUP

  • NovaBACKUP requires GUID (GPT) partition style to be set for a destination storage device that is an external hard drive which is 2TB or larger in physical size.  Please read our Knowledge Base article on this subject which contains instructions on how to verify if your drive is the older MBR partition style and how to set the drive to GUID (GPT).  If you rotate/swap external hard drives, be sure to check each drive to verify that it is using GUID (GPT).  If this requirement is not in place, and you are using a external hard drive that is 2TB or larger, but not set to GUID (GPT), then your backups will most likely randomly fail.  We cannot support NovaBACKUP in your environment if this requirement is not met.
  • Removed Support for Windows Server 2003 and Windows XP.   You will not be able to install NovaBACKUP on Windows Server 2003 or Windows XP OS with NovaBACKUP v18, and newer.

New Features – NovaBACKUP Granular Restore v20.1.0.55021

  • Support for search queries with the operator "LIKE" in SQL tables.
  • Improved working with incomplete and deleted items.
  • Improved working with items and attachments with special characters.

Fixed issues / bugs – NovaBACKUP

  • Fixed issue where the time-based restore tab was not showing all the expected tick marks when initially displayed, and was not correctly filtering the file set for the selected date and time.
  • Fixed issue when trying to restore data to network locations.
  • Fixed issue where a backup could fail if no network is available on systems that use double-byte character sets (for example, Japanese or Korean).
  • Fixed issue when trying to import backup if data is encrypted. o Fixed issue that may have occurred when attempting to span tapes.
  • Fixed issue when trying to create Simple Mode Boot disc.
  • Fixed issue where Image Backup failed to write boot image directly to optical media.
  • Improved error handling to fix issue where error alert was generated by a restore from user with invalid credentials.
  • Fixed issue where the wrong default value for backup retention setting is used when creating a new retention job.
  • Fixed localization issues for some languages and references to Disaster Recovery versus Image Backup.
  • Disabled JavaScript error dialogs that may appear in embedded web browsers.
  • Removed analytics, which was causing warnings with some security software products.
  • Fixed issues when opening log files that were created in a different date time format than what is currently configured on the system.
  • Fixed issue where CMon is not able to show log details of Image Jobs.
  • Fixed issue when restoring drive from image backup where the partition drive letters have changed from their original drive letters
  • Fixed issue where the Virtual Dashboard may produce an error message after performing an upgrade from or to a custom backup client build
  • Fixed issue when the context menu is not displayed properly on Windows 10 when right-clicking in the “Open” dialog.
  • Fixed issue where the setup installer failed to install the optional VMware related virtual disk mount and ext file system driver if the code signing certificate was expired, which causes the entire NovaBACKUP Backup Client installation to roll back; this could occur on fresh and upgrade installs.

Fixed issues / bugs – NovaBACKUP Granular Restore v20.2.0.55471

  • Resolved problem with SQL.bak files do not open.
  • Resolved problem with search in SQL Server files.
  • Resolved some problems with restoring sender's name.
  • Resolved some problems with exporting items into live Exchange Server.

Fixed issues / bugs – NovaBACKUP Granular Restore v20.1.0.55264

  • Resolved problem with inability to process SQL Server database backup .bak files.

Fixed issues / bugs – NovaBACKUP Granular Restore v20.1.0.55021

  • Resolved problems with previewing items in the product
  • Resolved problems in user interface
  • Resolved problem with incorrect highlighting during search
  • Resolved problem with search in name of attachments
  • Resolved problem with exporting properties of items
  • Resolved problems seen in cases with insufficient disk space

Known Issues – NovaBACKUP

  • Creating boot CDs with the "simple" mode requires the presence of Windows installation files on the system. If these files are missing, use the "extended" mode to create a boot CD.

Notes

All installations require an Administrator Account and cannot be installed under a Limited User Account. All installations require a TCP/IP network with active Internet connection is required for service, support, and software activation.

There have been no changes to the CMon (Central Monitoring Server) application since CMon version 18.1.705, so there is no need to upgrade to CMon v18.7.1417 unless you do not already have CMon v18.1 in place.


18.5.926​

Release Date:  27SEP2016

New Features – NovaBACKUP

  • Added Support for Microsoft Windows Server 2016 (and Hyper-V 2016)
  • Added Support for Microsoft SQL 2016
  • Added Support for Microsoft Exchange 2016
  • Added native 64-bit backup client (automatically installed on 64-bit operating systems)
  • Added support for VMware SAN, SCSI HotAdd, and SSL virtual disk transport modes for virtual machine backups
  • Added support for VMware vSphere 6 when TLS is enforced.
  • Added email notification options to the Virtual Dashboard
  • Added virtual machine backup summary reports
  • Added Granular Restore of Microsoft Exchange single mailboxes and Microsoft SQL Server
  • Now displays NovaCare or Subscription expiration date in the splash screen and Help > About dialog.

New Features – NovaBACKUP Granular Restore v20.0.0.54178

  • Windows Server 2016 support
  • Exchange Server:
    • Exchange Server 2016 CU1 and Exchange Server 2016 CU2 support (open, search, export into PST, export into original/live server, open using transaction logs)
    • Greatly improved work with Exchange Server databases (increasing speeds of reading and searching processes)
    • Improved work with big-size databases
    • Added support searching with wildcards in the start of request
  • SQL Server:
    • SQL Server 2016 support (open, search, export into SQL scripts, export into live server)

Fixed issues / bugs

  • Enhance reporting in the backup server in cases where a connection to the client could not be established.
  • Fixed copy jobs if they're set to overwrite older files so that the logs do not indicate the files were skipped.
  • Fixed restoring Hyper-V virtual machines to their original location from the Virtual Dashboard.
  • Fixed daylight savings time issues with scheduled backup jobs.
  • Backup logs no longer display warnings if Open File Backup is enabled and only network shares are being backed up.
  • Fixed issue where partitions may not be available for selection when scheduling an image backup.
  • Fixed Image Backup's ability to distinguish between two or more removable devices with same name.
  • Fixed GUI issues when the backup client is running on systems with high resolution displays, larger fonts, and/or increased text size.
  • Fixed PDF Help in Image Backup
  • Modify/Remove Express Wizard from NovaBACKUP.
  • Implemented various bug fixes for VMware virtual machine backups.
  • Fixed memory leak after disconnecting from a VMware virtual machine.
  • Fixed issue where a VMware restore/replication fails if a virtual machine with the same name already exists.
  • Fixed possible DLL conflict when vmware.exe is deployed on the vCenter Server.
  • Virtual Dashboard message boxes can be positioned behind the main application's window.
  • Virtual Dashboard UI behaves unexpectedly when resized and maximized.
  • Fixed "Unable to initialize SDS kernel" errors due to corrupt or missing files which may prevent the backup client from running
  • Fixed help buttons and menu items within the backup client
  • Fixed issue when creating scheduled backup jobs where the password for the credentials were not being saved
  • Using the current time as the default time when editing a scheduled job (that doesn't already have a time) in the Virtual Dashboard
  • Replaced "Management Server" with "CMon Server" (Start Menu, Server Admin, Backup Client)
Known Issues
  • When right-clicking in the Open dialog, context menu is not displayed properly on Windows 10.

Notes

All installations require an Administrator Account and cannot be installed under a Limited User Account. All installations require a TCP/IP network with active Internet connection is required for service, support, and software activation.
Since nothing was changed in the CMon application since version 18.1.705 the version number stays at v18.1.705.  CMon v18.1.705 is fully compatible with NovaBACKUP v18.5 backup client software.

 

18.1.705

Release Date:  05JUL2016

New Features – NovaBACKUP
  • Replaced Kroll Single Mailbox Restore for Exchange with NovaStor Granular Restore (NBGR) by Axcient for granular restore of Microsoft Exchange single mailboxes and Microsoft SQL Server. Download the User Manual. For information on what versions of Exchange and SQL the NovaStor Granular Restore for Exchange and SQL application supports please read the section below "Known Issues". NBGR will only function with the Business Essentials edition of NovaBACKUP.
  • Added Support for Microsoft Windows Server 2016 (and Hyper-V 2016).
  • Added Support for Microsoft SQL 2016.
  • Added Support for Microsoft Exchange 2016.
  • Added native 64-bit backup client (automatically installed on 64-bit operating systems).
  •  Added support for VMware SAN, SCSI HotAdd, and SSL virtual disk transport modes for virtual machine backups.
  • Added support for VMware vSphere 6 when TLS is enforced.
  •  Added email notification options to the Virtual Dashboard.
  • Added virtual machine backup summary reports.

And a very significant NEW product, the CMon Central Monitoring Console - available as a free download:
http://novabackup.novastor.com/data-backup-products/central-monitoring-console/

Fixed issues / bugs

  • Fixed "Unable to initialize SDS kernel" errors due to corrupt or missing files which may prevent the backup client from running.
  • Fixed help buttons and menu items within the backup client.
  • Fixed issue when creating scheduled backup jobs where the password for the credentials were not being saved o Using the current.
  • Replaced "Management Server" with "CMon Server" (Start Menu, Server Admin, Backup Client).
  • Modify/Remove Express Wizard from NovaBACKUP.
  • Implemented various bug fixes for VMware virtual machine backups.
  • Fixed memory leak after disconnecting from a VMware virtual machine.
  • Fixed issue where a VMware restore/replication fails if a virtual machine with the same name already exists.
  • Fixed possible DLL conflict when vmware.exe is deployed on the vCenter Server.
  • Virtual Dashboard message boxes can be positioned behind the main application's window.
  • Virtual Dashboard UI behaves unexpectedly when resized and maximized.

Known issues

  • When right-clicking in the “Open” dialog, context menu is not displayed properly on Windows 10.

NovaStor Granular Restore Supported Applications

Microsoft Exchange mail store database versions

  • 2007 RTM
  • 2007 SP1
  • 2007 SP2
  • 2007 SP3
  • 2010 RTM
  • 2010 SP1
  • 2010 SP2
  • 2010 SP3
  • 2013 RTM
  • 2013 SP1
  • 2016 RTM

Microsoft Outlook (PST/OST) version files

  • 2007
  • 2010
  • 2013

Microsoft SQL Server database (MDF/BAK) versions

  • 2008
  • 2008 R2
  • 2012
  • 2014
  • Added virtual machine jobs to backup summary reports
  • Display the version number of CMon in the footer section on authenticated pages after logging in

NovaBACKUP Central Monitoring Console (CMon) Client

Client-Side Supported HTML5 Web Browsers (Desktop/Tablet/Mobile Phone)

  • Microsoft Internet Explorer 9 or higher
  • Microsoft Edge 25.10586 or higher
  • Google Chrome 51 or higher
  • Mozilla Firefox 47 or higher
  • Apple Safari 9.1 or higher
  • Apple Mobile Safari 6.0 or higher

  • Android Browser 5.0 or higher

  • Blackberry 10 browser or higher

  • Opera Mobile 10 or higher

  • Amazon Silk

Client-Side Browser Requirements

  • JavaScript must be enabled
  • Cookies must be enabled
  • Local storage must be enabled with a minimum size of 10KB
  • Internet Explorer specific requirements:
    • Active scripting must be enabled
    • Enhanced Security must be disabled
    • Protected Mode must be disabled
    • Compatibility mode must be disabled
    • Script debugging disabled
    • File downloads must be enabled for downloading reports



18.0.1819
Release Date:  21JUN2016


New Features – NovaBACKUP

  • Added Support for Microsoft Windows Server 2016 (and Hyper-V 2016)
  • Added Support for Microsoft SQL 2016
  • Added Support for Microsoft Exchange 2016
  • Added native 64-bit backup client (automatically installed on 64-bit operating systems)
  • Added support for VMware SAN, SCSI HotAdd, and SSL virtual disk transport modes for virtual machine backups
  • Added support for VMware vSphere 6 when TLS is enforced
  • Added email notification options to the Virtual Dashboard

And a very significant NEW product, the CMon Central Monitoring Console - available as a free download:
http://novabackup.novastor.com/data-backup-products/central-monitoring-console/

System Requirement – NovaBACKUP

  • NovaBACKUP requires GUID (GPT) partition style to be set for a destination storage device that is an external hard drive which is 2TB or larger in physical size.  Please read our Knowledge Base article on this subject which contains instructions on how to verify if your drive is the older MBR partition style and how to set the drive to GUID (GPT).  If you rotate/swap external hard drives, be sure to check each drive to verify that it is using GUID (GPT).  If this requirement is not in place, and you are using a external hard drive that is 2TB or larger, but not set to GUID (GPT), then your backups will most likely randomly fail.  We cannot support NovaBACKUP in your environment if this requirement is not met.
  • Removed Support for Windows Server 2003 and Windows XP.   You will not be able to install NovaBACKUP on Windows Server 2003 or Windows XP OS with NovaBACKUP v18, and newer.

Fixed issues / bugs

  • Modify/Remove Express Wizard from NovaBACKUP.
  • Implemented various bug fixes for VMware virtual machine backups.
  • Fixed memory leak after disconnecting from a VMware virtual machine.
  • Fixed issue where a VMware restore/replication fails if a virtual machine with the same name already exists.
  • Fixed possible DLL conflict when vmware.exe is deployed on the vCenter Server.
  • Virtual Dashboard message boxes can be positioned behind the main application's window.
  • Virtual Dashboard UI behaves unexpectedly when resized and maximized.

Known issues

  • Image backup may fail when the destination is a NAS that uses the SMB 2.0 protocol. (Example: Western Digital's MyCloud device)
  • When right-clicking in the Open dialog, context menu is not displayed properly on Windows 10



17.6.415
Release Date:  29APR2016


Fixed issues / bugs

  • The user can now right-click on a scheduled Image Backup job and select an option to modify the job. Which parameters can be modified depends on whether the job has already run once or not.
  • As a simplification to creating Image Backup jobs, the user no longer has to specify a "job name" and a "backup name."  They are now one and the same.  In addition, the job name is automatically generated for incremental and differential Image Backup jobs.
  • The job name for Image Backup jobs is now displayed in the log file list.  Previously, the job name was blank.
  • Image Backup will no longer display optical disk drives in the list of drives that can be backed up.
  • A bug was fixed that prevented the user from being able to backup individual partitions on some Windows systems if the partitions had drive letters assigned to them.
  • A bug was fixed that prevented the creation of Image Backup boot discs in simple mode on Windows 8.1 systems after the latest Windows updates were applied.
  • Fixed some errors in the German translations.
  • Fixed issue where LogViewer.exe may crash on systems without the .NET Framework 3.5 SP1.
  • Fixed issue where the backup client doesn't show any backup devices by preventing the "NovaBACKUP Devices" feature to be marked as "Feature will be installed when required" when performing a custom installation.



17.5.1423
Release Date:  24FEB2016


New Features – NovaBACKUP

  • Enhanced creation of Image Backup jobs such that incremental and differential jobs can be flexibly defined and scheduled before the first full backup job has run
  • Enhanced Image backups (a.k.a. disaster recovery) now conveniently assignable to NAS device destinations.
  • Backup client can use either .NET Frameworks versions 3.5 or 4.X, whichever is already installed, thus reducing the need for setup to install an alternate version.
  • Improved Error Handling: More information provided, and reduced “false negatives“ create an improved user experience.

Fixed issues / bugs

  • Demote some error messages to informational, and remove several "false negatives" altogether. Specifically: DR retention jobs are not classified as failed if a log file cannot be removed, the cause of syslog.txt rename errors has been fixed, and snapcmd no longer logs an error caused by trying to access a non-existent message file.
  • Virtual Dashboard fixed to not allow the selection of HyperV VM's running on Windows 10 since this is not a supported configuration.
  • Clicking on an empty folder in the restore view throws an error.
  • GUI may crash if a large number of job logs are retained on the Logs tab.
  • When double-byte characters are entered into the “Explanation” portion of the scheduled setting for holidays and then saved, the texts come up garbled.
  • When attempting to backup/copy to a network path with double-byte characters in the path, the process fails.
  • Backup being ran on a ‘Holiday’ when it should not be when a job is configured through the wizard.
  • Backup job failed if destination was a NAS drive and the user account used an empty password.


 

17.2.1112
Release Date:  18NOV2015


New Features – NovaBACKUP

  • Support of VMware 6.0
  • Enhanced "Last Run" column in schedule tab to display the date / time the job was executed if a user selected "Run Now"
  • Enhanced the default exclusion list to properly exclude the Windows 10 download folder
  • NovaBACKUP now reports with its License Key when querying the Application Update service for available updates

Fixed issues / bugs

  • Fixed crash that occured while adding / using a NovaBACKUP script from a network share with read-only permissions
  • Fixed crash relating to log viewing if a restore was triggered using the 'Time Mode'
  • Fixed UI crash relating to inappropriate / unrecognized results being passed to commands unexpectedly
  • Resolved issue where NovaBACKUP did not recognize Microsoft Exchange on SBS 2008 / Exchange 2007 SP3
  • Resolved issues where backing up Exchange / SQL servers with similar names would produce duplicated backup data
  • Resolved multiple issues where SQL or Exchange were unable to be restored from Amazon S3
  • Resolved multiple issues with restoring backups from Amazon S3 which were encrypted
  • Resolved issue where NovaBACKUP Monthly Reports scheduled on certain days would begin e-mailing every day instead of monthly
  • Resolved issues on server operating systems using IE ESC receiving warnings
  • Resolved issue where OneDrive on Windows 10 was not showing up as a valid 'Device' in the destination selection
  • Resolved issue relating to tape backups and the error, "Function 'fopen' failed for file 'C:ProgramDataNovaStorNovaStor NovaBACKUPDataMedia.', error 13: Permission denied"
  • CMC Fixed bug relating to naming NovaBACKUP Backup Policies



17.1.804
Release Date:  07AUG2015


New Features – NovaBACKUP

  • Windows 10 support

Fixed issues / bugs

  • Fixed an issue relating to Disaster Recovery backups and removable media (RDX / USB) where users would be unable to eject their removable device after executing a DR backup.
  • Fixed an issue when backing up files to cloud storage destinations when the file system had 8.3 file names disabled
  • Fixed issues relating to incremental backup reporting within Daily / Weekly / Monthly summary reports that would display, “0, or unknown”
  • Fixed an issue that would crash NovaBACKUP if a user attempted to change the default temporary folder from the Default Settings window 

Known Issues

  • After creating a Disaster Recovery Boot Image using the “Simple” method, users are unable to write the DR Boot Image to a valid CD/DVD burner. Using the “Advanced” method or writing to USB work as expected.
    • The issue only relates to writing to a CD/DVD, the image that is created during the “Simple” method is a valid Disaster Recovery Boot Image
    • Users can choose to use either a USB thumb drive to write the DR Boot Image or use the DRBoot.iso file that is provided during the process as they so choose.



17.0.1615 (17.0 "R1")
Release Date:  22APR2015


New Features – NovaBACKUP

  • NovaBACKUP Alerts service
    • It’s now easier than ever to send an e-mail alert with NovaBACKUP. Starting in NovaBACKUP 17, we’ve included the NovaBACKUP Alerts service. Simply provide your e-mail address and we’ll do the rest – no more messy SMTP settings (unless you want them!)
  • Daily, Weekly and Monthly Summary Reports
    • You are now able to configure and e-mail a summarized report of all activities performed by NovaBACKUP in the last day, week or month.
  • Updated Log Viewer
    • The log viewer has been given a facelift and matches the new Summary Reports. It’s also cleaned up the information being presented to help you better understand what happened during your backup job.
    • The log viewer now also prints out logs that match what’s on screen (HTML log)
  • Network Devices now in Disaster Recovery / Virtual Dashboard
    • Pre-configured Network Devices will now be available as an option within a manually executed Disaster Recovery job. Additionally, if you select a network destination for a backup job from the Virtual Dashboard, NovaBACKUP will automatically provide the credentials from the Network Device.​

System Requirement – NovaBACKUP

  • NovaBACKUP requires GUID (GPT) partition style to be set for a destination storage device that is an external hard drive which is 2TB or larger in physical size.  Please read our Knowledge Base article on this subject which contains instructions on how to verify if your drive is the older MBR partition style and how to set the drive to GUID (GPT).  If you rotate/swap external hard drives, be sure to check each drive to verify that it is using GUID (GPT).  If this requirement is not in place, and you are using a external hard drive that is 2TB or larger, but not set to GUID (GPT), then your backups will most likely randomly fail.  We cannot support NovaBACKUP in your environment if this requirement is not met.

Important note for First BACKUP & SiTaaS customers

  • We request at this time that you please DO NOT upgrade to NovaBACKUP 17 as there is a slight risk that it could affect your ability to perform offsite backups successfully to our service. This issue is not critical and your data is not and has never been at risk. If you remain on your current version, you will continue with no interruptions in your service.
  • Please check our support portal (http://support.novabackup.com) for any updated information regarding these issues and when the fix is made available.

Fixed issues / bugs

  • Fixed an issue relating to a Network Device during scheduled Disaster Recovery backups
  • CMC network file section error fixed – users can no longer select the entire network during backup job creation
  • CMC manual file selection error fixed – users can now browse sub-folders during manual file selection
  • Fixed issues when backing up documents to an xSP device via CMC
  • Clients connected to a CMC can now add devices from their local NovaBACKUP installation
  • Resolved issues with certain clients where the CMC was incapable of starting a restore process
  • Removed Anti-Virus support
  • Removed CD / DVD / Blu-Ray support
  • Resolved background crash if a user’s backup metadata was stored incorrectly
  • Modified files selected / files completed reporting within Log Viewer to more accurately portray what’s happened.​

 

16.5.1215 (16.5 "R2")

Release Date:  18DEC2014
  • New Features – NovaBACKUP and NovaBACKUP Central Management Console
    • Supports backing up to popular file sharing applications:
      • Dropbox
      • OneDrive
      • OneDrive for Business
      • SkyDrive
      • Google Drive
      • Sync
      • SafeSync
    • NovaBACKUP Support Tab – Support portal included directly within the application for fast troubleshooting and notifications
    • Ability to set a Holiday Schedule (disable backups on a particular date)
    • Ability to recover NovaBACKUP Virtual Dashboard VMware or Hyper-V backups from an alternate NovaBACKUP installation (16.1+)
    • Restoring Legacy Hyper-V / VMware / SQL / Exchange files to an alternate location no longer requires a VDF extraction
    • Single Mailbox Restore trial now available for all Business Essentials users at time of installation.
    • Ability to delete individual backup logs from the NovaBACKUP Virtual Dashboard
    • Ability to encrypt disaster recovery backups from the Central Management Console
    • User interface now remembers internal window sizing
    • Double clicking a NovaBACKUP Backup File (.NBD) will now open the NovaBACKUP client to the restore tab or import tool
    • The Central Management Console's pie chart is now clickable to filter the recent job log history to a specific result type (Success / Warning / Errors / In Progress)
    • Ability to back up to international Amazon S3 buckets
    • Introduction of the NovaBACKUP Customer Experience Program
  • Fixed issues / bugs (R2)
    • Excessively verbose logging has been resolved
      v16.5 warnings: Unable to reset archive flag for read-only or system/protected files
    • Resolved issue relating to trusted sites on Server operating systems
    • sFTP functionality fully restored
    • Reduced excessive log retention when client is connected to a Central Management Console (agentsvc.log)
    • Resolved potential application issues relating to retention in NovaBACKUP
    • URLs in German client now direct to German pages as expected
    • Disaster Recovery fixes
      • NovaBACKUP will no longer prompt to close Disaster Recovery during uninstall / upgrade
      • NovaBACKUP will now install proper Disaster Recovery driver versions during upgrade / install
      • Resolved issue that required Windows Install discs in order to create basic boot media (Windows 8.1)
      • Resolved issue with converting Disaster Recovery images to VHD
      • Resolved issue with scheduled Disaster Recovery jobs and pre-configured NovaBACKUP Network Devices
 

16.5.1106 (16.5 "R1")

Release Date:  18NOV2014
  • Fixed issues / bugs (R1)
    • FTP, sFTP and FTP(s) now significantly more stable for large file transfers
    • NovaBACKUP no longer requires a reboot after installation
    • S3 backups now report their appropriate size within the restore tab
    • Installing the Central Management Console into a WSUS, OWA, or other 64-bit IIS configuration will no longer break the other application pools
    • Ability to restore Active Directory from 2012 / 2012 R2 installations
    • Ability to back up and restore Active Directory System Volume information from a non-default location
    • Removed legacy references to "Need to restore additional incrementals" from within the NovaBACKUP client and the Central Management Console
    • Now able to back up any length SQL or Exchange database
    • Now able to back up any length Hyper-V backups from the NovaBACKUP Virtual Dashboard
    • "Single Mailbox Restore" now immediately shows within the client after entering the appropriate license key
    • Corrupted values within NovaBACKUP XML logs will no longer cause the entire log to be unable to open
    • Deleting a Hyper-V Replication job no longer crashes NovaBACKUP Virtual Dashboard
    • Central Management Console environmental variables function again
    • Central Management Console is now able to restore to an alternative location again
    • NovaBACKUP Storage Server no longer retains unusable partially uploaded files
    • NovaBACKUP Virtual Dashboard now displays Hyper-V Virtual Machines in non-English Hyper-V installations
    • Fixed issues with SAS and USB tape drives on modern operating systems (Windows 8 and above)
    • Fixed / enhanced multiple issues relating to Microsoft Volume Shadow Copy service
    • Resolved multiple underlying NovaBACKUP Engine exceptions


16.1.908 - Initial Release

Release Date:  10SEP2014
  • Changes and Notes:
    • Fix for Disaster Recovery backups stop working after an upgrade to 16.1.720 or 16.1.731​
      • The DR backups may stop working if a "System Reserved" partition existed on the disk which was being imaged and usually the stop would occur within the first 45 seconds of starting the DR backup. NOTE: If you created a DR backup job in v16.1.720 or v16.1.731 and then upgrade to v16.1.908 you ARE REQUIRED to re-create your DR related job(s); how to article here.
    • Fix for "Resource is currently in use" file backup related error
    • Selected file(s) as part of your backup set selection with invalid stored "Modified Date" property may result in a failed backup when the backup reached that set of file(s)
    • Fix for "Buffer size 8192 is insufficient for requested data" related error


16.0.19 - Initial Release

Release Date:  13MAY2014
  • New:
    • New NovaBACKUP Virtual Dashboard for managing advanced virtual machine backups / replication
    • VMware and Hyper-V Backups with ability to restore individual files
    • VMware Host-to-Self and Host-to-Host Replication
    • Hyper-V Replication Management and Monitoring
    • Single Mailbox Restore
    • HTML5 Help documentation
  • Changes and Notes:
    • Install / Uninstall now require a reboot
      • The ability to mount and restore individual VMware files requires a special type of device driver which needs a reboot to function. Instructions on how to remove these features / disable reboot during an install are available on our FAQ for Silent installation of NovaBACKUP
    • Removed Mirror and Bi-Directional copy options
      • These options - while functional - caused more issues than they resolved. Both features have been shelved for review by our product team to make an overall better experience for our customers
    • Multiple VSS-related bugfixes
  • Known Issues:
    • Saving VMware / Hyper-V backups that result in a file path exceeding 255 characters will fail.


15.0.14 - Service Pack 1

Release Date:  13JAN2014
  • Fixes to FTP backups and special characters (Japanese / Double-Byte characters, etc)
  • Fixes to Express Wizard "All Files" jobs (VSS errors for non-existent drive letters)
  • The Express Wizard "Splash Screen" no longer appears (still accessible through the main GUI)
  • Included a new German-language (Deutsch) EULA


15.0.10 - Initial Release

Release Date:  13NOV2013
  • Initial release of NovaBACKUP 15
  • Added support for Windows 8.1 and Server 2012 R2
  • Removed file-cache requirement for local Microsoft SQL, Microsoft Hyper-V, Microsoft SQL, and VMware backups (does not affect xSP, FTP, or S3 backups).
  • Added encryption options for Disaster Recovery backups
  • New XML-based logging and log-viewer
  • Added support "search" bar throughout application
  • Moved "Default Settings" to the NovaStor "N" logo (top left)

 

Notes


Partner builds and xSP / OEM versions of NovaBACKUP will be one minor version higher than listed above but are the same technical versions (e.g. - Version 16.5.1216 is the partner version of NovaBACKUP 16.5.1215).  For Partner-Specific downloads of NovaBACKUP, please be sure to sign up as a NovaStor ValueCreate! Partner and you can find the downloads at your Partner Portal.

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