NovaBACKUP Single Mailbox Restore Information

NovaBACKUP
Last Updated: Sep 12, 2016 10:29AM PDT

Current versions of NovaBACKUP now use the NovaStor Granular Restore application.  Read about that application here; you can obtain and view the Manual there.  Watch the video on installing and utilizing the application to restore a single mailbox here: [Guide] Installing NovaBACKUP's Granular (Single Mailbox) Restore for MS Exchange.

Beginning in version 16.0 of NovaBACKUP, users will be offered the ability to restore individual (or brick-level) mailboxes from Microsoft Exchange using the Ontrack PowerControls application shipped with NovaBACKUP Software. This powerful tool is provided as part of the Business Essentials, NAS Essentials and NAS Suite applications. In this FAQ you will find important information, links, and notes relating to this technology.

Video Guide: How to Install the Granular (Single Mailbox) Restore for Microsoft Exchange

Video Guide: Performing a Restore with Granular (Single Mailbox) Restore for Microsoft Exchange

 

Is the Single Mailbox Restore available during the trial phase?


No - The NovaBACKUP Single Mailbox Restore is not available during the trial phase of the application.

 

How many mailboxes does the Single Mailbox Restore software support?


By default, NovaBACKUP Single Mailbox Restore is delivered in two sizes:

 

  • NovaBACKUP Business Essentials - 25 Mailboxes
  • NovaBACKUP NAS Essentials - 50 Mailboxes
  • NovaBACKUP NAS Suite - 50 Mailboxes

 

 

Can I purchase additional mailboxes if I have more than 25 or 50 mailboxes?


Yes - Users are able to purchase additional mailbox licenses by contacting their sales team or distributor. If you have purchased additional licenses, click the following link to learn how to upgrade the license file for additional mailboxes: Increasing the number of mailboxes for Single Mailbox Restore

 

Are my licenses stackable?


No - Users are unable to "stack" their licenses of the Ontrack PowerControls provided from NovaBACKUP. This means that if you have 10 copies of NovaBACKUP Business Essentials you own 10 copies of Ontrack PowerControls that are capable of restoring up to 25 mailboxes and NOT a single installation capable of restoring a 250 mailbox exchange database.

 

To restore mailboxes larger than 25 or 50 depending on product, you will need to purchase additional mailbox licenses by contacting their sales team or distributor. If you have purchased additional licenses, click the following link to learn how to upgrade the license file for additional mailboxes: Increasing the number of mailboxes for Single Mailbox Restore

 

How do I retrieve my download and license for Single Mailbox Restore?


For more detailed information on how to download and install the Single Mailbox Restore software (Ontrack PowerControls), please click here: Downloading and Installing NovaBACKUP Single Mailbox Restore

 

If you have a valid NovaBACKUP Business Essentials, NovaBACKUP NAS Essentials or NovaBACKUP NAS Suite license you can find a link to download the NovaBACKUP Single Mailbox Restore software in the Help menu of the application after it's been registered

 

 

How do I restore Single Mailboxes using NovaBACKUP


For information on how to restore individual mailboxes with NovaBACKUP and Ontrack PowerControls click the following link: Restoring Single Mailboxes with NovaBACKUP

 

What versions of Exchange does Single Mailbox Restore support?


All versions of Microsoft Exchange that are currently supported by NovaBACKUP are supported by NovaBACKUP Single Mailbox Restore:

 

  • Microsoft Exchange 2013
  • Microsoft Exchange 2010 SP3
  • Microsoft Exchange 2007 SP3
  • Microsoft Exchange 2003 SP2

 

What are the minimum requirements for Single Mailbox Restore


  • NovaBACKUP 16.0 or later
  • To restore Microsoft Exchange Server 2007:
    • Microsoft Outlook 2003, 2007, 2010, or 2013 installed and configured (32-bit).
  • To restore Microsoft Exchange Server 2010:
    • Microsoft Outlook 2003, 2007, 2010, or 2013 installed and configured (32-bit).
  • To restore Microsoft Exchange Server 2013:
    • Microsoft Outlook 2007, 2010, or 2013 installed and configured (32-bit).

 

Ontrack PowerControls PowerControls is designed to run from a Windows-based workstation and uses native Microsoft Messaging APIs (MAPI) to communicate to the Microsoft Exchange Server, ensuring reliable and consistent operation of your server. For MAPI to initialize properly, Microsoft Office Outlook must be installed and configured on the workstation to connect to a Microsoft Exchange Server. In order to connect to a given Microsoft Exchange Server, a supported version of Microsoft Office Outlook must be installed and configured.

 

More information regarding Ontrack PowerControls can be found at the following links:

 

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