Quickbooks unable to backup

Last Updated: Jul 02, 2013 01:24PM PDT
Problem: Intuit Quickbooks files fail to back up successfully

Cause: Because Quickbooks utilizes an active / open database while it is in use, Microsoft Volume Shadowcopy (VSS) cannot successfully create an open-file snapshot of these files.  NovaBACKUP depends on Microsoft's Volume Shadowcopy engine to create backups of currently open / in-use files. 

Solution: In order to back up a Quickbooks database you will need to utilize the Quickbooks Backup Scheduling to export a version of their database and then select that exported database. Click here for more information: Intuit.com - Schedule backups daily or on specific days and times (QuickBooks)

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