"The error code is 2866" during upgrade/update

Last Updated: Jul 02, 2013 01:24PM PDT

If you are performing an update or upgrade of the NovaBACKUP software and the User Interface is still open during the upgrade process, you may see the following:


  • "The installer has encountered an unexpected error installing this package. This may indicate a problem with the package. The error code is 2866."
  • To resolve, locate the installation file and close the NovaBACKUP User Interface, you should be able to run the installation without a problem.

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