How do I run NovaBACKUP service as an administrator?

Last Updated: Jul 07, 2015 03:59PM PDT

In order to ensure NovaBACKUP is running with the proper credentials on your computer, please make sure that you configure the service to run as a local/domain administrator.

Follow the procedure below to do so:

  1. Close the Novabackup client software
  2. Go to Start > Run and type "services.msc"
  3. Scroll down until you see Novastor NovaBACKUP Backup/Copy Engine
  4. Right-click, select Properties
  5. Go to the Logon tab and click the radio button to re-assign a login user
  6. Browse to the Administrator account and select it (if you have a domain make sure to search within this).
  7. Click [Ok] until you're back at the log in tab
  8. Set the password and click [Apply].
  9. Restart the service once to confirm the credentials were entered correctly.
  10. Open NovaBackup and try the backup once again.

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