The operation failed. (Error=00000542) - Either a required impersonation level was not provided, or the provided impersonation level is invalid.

NovaBACKUP
Last Updated: Jul 02, 2013 01:24PM PDT

The operation failed. (Error=00000542) - Either a required impersonation level was not provided, or the provided impersonation level is invalid.

This 542 error appears when the credentials for accessing a specific resource do not match the local system account of the service, and there is no other authentication configured in the client application.

We suggest the following:

  1. Create a new Windows Administrator Account with user name like "NovaStor" and grant that user full admininistrative rights to Local Computer
  2. Set the Client to Run As the new user by default.
  3. Make sure the NovaBACKUP service (NovaBACKUP Backup/Copy Engine) is set to run as the Local System account.

2. Change the default settings

  • From the Home tab, click on "Settings" on the left side,
  • Go to Default Settings then go to the "Run As" tab.
  • Select "Run as specific user" and provide the new user name and password that you created.
  • Click OK, Exit NovaBackup and Restart NovaBackup Service.
  • Then run the backup job and scheduler as the new user: "NovaStor"

3. Restarting the NovaBACKUP service

  • Exit NovaBackup Program
  • Select Run on the Windows Start menu.
  • Type services.msc and select OK. This should open the Services window.
  • Right-click on NovaStor NovaBackup Backup/Copy Engine in the list and select Properties.
  • Select Stop. (wait For Service to Stop)
  • Select Start. The Service Status should change to Started.
  • Select OK to close the NovaStor NovaBackup Backup/Copy Engine Properties window.
  • Start NovaBackup

Now All New Jobs that you create will have option set to run Backup as New User "NovaStor"

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NovaStor Support

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  • E-Mail NovaStor Support

    Click Here to submit your case to the NovaStor Support Team.

  • Phone Support

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