NovaBACKUP

  • Quickbooks unable to backup

    Problem: Intuit Quickbooks files fail to back up successfully Cause: Because Quickbooks utilizes an active / ...

    Jul 02, 2013 01:24PM PDT
  • Restoring an SQL database

    When restoring and SQL database, there are 2 options Restore to the Original Location Restore to a...

    Jul 02, 2013 01:24PM PDT
  • Restoring VMWare to an alternate location

    After you have restored the image file to a .nvm format file in a temporary location, you will need to run thi...

    Jul 02, 2013 01:24PM PDT
  • Unable to See Files for Import

    If you can not see files for import then you need to set Windows to show file extensions for known file types....

    Jul 02, 2013 01:24PM PDT
  • What is a nonsense bundletag and size error?

    There are 2 reasons that are most likely to be the cause of a nonesense bundletag and size error. A nonsense ...

    Oct 31, 2014 05:15AM PDT
  • VMWare Troubleshooting questions

    When attempting to troubleshooot VMWare associated issues, providing answers to the following questions will b...

    Jul 02, 2013 01:24PM PDT
  • What is a local file backup?

    Typically used to backup specific files, folders or drives to various types of media and backup devices (tape,...

    Dec 17, 2014 03:01AM PST
  • What is an online file backup?

    Like a Local File Backup, Online backup permits critical data to be protected off-site. Data can be recover...

    Dec 17, 2014 03:01AM PST
  • What is disk imaging?

    A Disk image is a snapshot of the entire drive or partition independent of the OS file system. In the event...

    Dec 17, 2014 03:02AM PST
  • What version of Exchange is installed?

    Make sure that your installed Microsoft Exchange version that you have in your environment meets NovaBACKUP ve...

    Feb 06, 2015 10:28AM PST

NovaCare Status

NovaStor Support

Contact Us

  • E-Mail NovaStor Support

    Click Here to submit your case to the NovaStor Support Team.

  • Phone Support

    If you have NovaCare Support you can call our support line:

    US Support:
    Call +1(805) 409-3140
    Press 2 for Technical Support
    Monday through Friday
    8am - 5pm PST

    EMEA Support:
    Call +49 (40) 63809 - 989
    Monday through Friday
    9am - 5pm CET (GMT+1)

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