Welcome to the NovaBACKUP Support Help Center.
The NovaBACKUP Support Help Center is designed to provide a complete self-service support option for our NovaBACKUP customers. The Help Center is made up of two parts: a knowledge base and a community. You can search for knowledge base articles to learn a task or create a ticket for NovaBACKUP SMB or NovaStor Enterprise software. If you cannot locate the answer in the knowledge base then you can submit a support request. You are able to manage your own tickets after logging in to the Help Center to be able to view the history on the tickets as well as respond directly to your ticket.