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How To Temporarily Disable Your Anti-Virus, Anti-Malware and Firewall Programs to install NovaBACKUP

Jon

November 03, 2020 16:34
Updated

How To Temporarily Disable Your Anti-Virus Real-Time Protection Scanner, Anti-Malware Scanner and Firewall Programs, in order to install or upgrade NovaBACKUP.

There are scenarios where installing or upgrading NovaBACKUP client software will not work because of Anti-Virus and Anti-Malware Real-Time Protection component(s) are enabled and the fact that this real-time scanning protection is enabled that can block portions of the NovaBACKUP installation routines resulting in a failed installation. During the activation/registration phase, even when utilizing Trial/Demo mode, the NovaBACKUP license server is queried over the internet and if that portion fails it is often due to a software Firewall component of the local computer being enabled.

NOTE: System Mechanic Ultimate Defense has been known to prevent NovaBACKUP installations from functioning.

HINT: Find the software you are using by pressing CTRL+F and searching for it.

There are 3 Sections to this Article:

How to Temporarily Disable your Anti-Virus Real-Time Protection Scanner
How to Temporarily Disable your Anti-Malware Scanners
How to Temporarily Disable your Firewall

How to Temporarily Disable your Anti-Virus Real-Time Protection Scanner

AVAST

Right-click on the avast! icon in system tray. Select avast! shields control and there will be options to disable avast for 10 minutes, 1 hour, until the computer is restarted or permanently.

AVG

AVIRA ANTIVIR

Please navigate to the system tray on the bottom right hand corner and look for an open white umbrella on red background.

right click it-> untick the option AntiVir Guard enable.
You should now see a closed, white umbrella on a red background (looks to this: )

BITDEFENDER

Double click on the system icon for Bit Defender.
When the Bit Defender window appears, move mouse arrow to the left side and click >> Virus Shield.
Move mouse arrow to the black check by Virus Shield is enabled and click.
The black works will change to red, >> Virus Shield is disabled.
Move mouse arrow to the top right corner and click the down arrows.
Bit Defender is now inactive.
To enable Bit Defender, do the same steps except click to enable.

BKAV Internet Security Professional

Double click the tray icon to bring up the GUI.
Choose Options/Tùy chon (2nd tab at the left, depending on what language you are using).
Uncheck Real-time Protection.
You can also right click on the tray icon and choose Exit/Thoát

CA Internet Security Suite 2010

To turn off the Firewall, right-click on the CA Shield icon in the system tray, click My Internet, then click Disable Firewall.
To turn it back on, right click system tray icon, click My Internet, then click Enable Firewall.

To temporarily disable the Antivirus, right-click the CA Shield icon in the system tray, click My Computer, then click Enable Snooze.
Enter the snooze time in minutes (up to 999, approx 16 2/3 hours) in the box and click Snooze.
To end snooze, follow the same procedure and click Wake Now on the page for entering snooze time.
To disable Antivirus on a longer basis, double-click the CA Shield icon in the system tray.
When Security Center comes up, click Update Settings in the My Computer tab.
Then click the red X next to Auto Scan.
To re-enable, follow the same procedure and click the green checkmark.

Comodo Internet Security

Right click the icon on the system tray.
Hover over Antivirus, then Firewall and Defence+ to disable them.
To reactivate real-time protection, repeat step 2 but set each to Enabled.

Emsisoft Anti-Malware & Internet Security

Right-click on the Emsisoft shield icon in the system tray (green with white outline).
Choose Pause protection, then Disable until computer restart.
The shield icon will turn red with a white cross in the middle, and the GUI will be in red instead of green.
Note: Do NOT exit EAM/EIS instead of disabling real-time protection, as File Guard will remain active even when the program itself is not running.

ESET NOD32 ANTIVIRUS V4

Double click on the system tray icon on the bottom right hand corner.
Select Disable real-time file system protection.
A popup will ask "Are you sure you want to disable...protection?"
Click "Yes" to disable the Antivirus guard.

ESET SMART SECURITY

Double click on the system tray icon to open the main application window.
Or via Start >> All Programs >> ESET >> ESET Smart Security.
Click on Setup >> Antivirus and antispyware >> Temporarily disable Antivirus and antispyware protection.
When prompted to confirm temporarily disable select Yes.
Note: Protection will be automatically started after a system reboot.

F-SECURE ANTIVIRUS

Please navigate to the system tray on the bottom right hand corner and look for a blue sign.

right click it-> select Unload.
The F-Secure sign should now be surrounded by a red striked through circle (looking like this: )

F-SECURE CLIENT SECURITY

Please refer to this User Guide (page 67, Real-time scanning settings}

KASPERSKY ANTIVIRUS

Please navigate to the system tray on the bottom right hand corner and look for a sign.

right click it-> select Pause Protection.
click on -> By User Request
a popup will claim that protection is now disabled and a sign like this: will now be shown.

G-Data Internet Security

Go to Settings > AntiVirus > Real-time protection.
Under Virus monitor, Behavior monitor and Exploit Protection, uncheck Enabled (recommended).
To reactivate real-time protection, repeat step 1 and re-check all Enabled (recommended) checkboxes.

MCAFEE ANTIVIRUS

Please navigate to the system tray on the bottom right hand corner and look for a sign.

Right-click it -> chose "Exit."
A popup will warn that protection will now be disabled. Click on "Yes" to disable the Antivirus guard.

MCAFEE SECURITY CENTER 7.1

Please navigate to the system tray and double-click the taskbar icon to open Security Center.

Click Advanced Menu (bottom mid-left).
Click Configure (left).
Click Computer & Files (top left).
VirusScan can be disabled in the right-hand module and set when it should resume or you can do that manually later on.
Do the same via Internet & Network for Firewall Plus.

Instructions to disable McAfee Security

MICROSOFT SECURITY ESSENTIALS

- How to temporarily disable Microsoft Security Essentials

Right-click on the MSE icon in the system tray and choose Open.
Click the Settings tab, then click Real Time Protection.
Uncheck the box next to "Turn on real time protection".
Click the "Save changes" button.
Exit MSE when done.

NORTON ANTIVIRUS

(by Symantec)

Please navigate to the system tray on the bottom right hand corner and look for a sign.

right-click it -> chose "Disable Auto-Protect."
select a duration of 5 hours (this assures no interference with the cleanup of your pc)
click "Ok."
a popup will warn that protection will now be disabled and the sign will now look like this:

Also see Three ways to temporarily disable Norton Security.

NORTON 360

Right-click the Norton 360 Premier Edition icon in the system tray and select Disable Antivirus Automatic-Protect.
You will get a new dialog box with five options: 15 minutes, 1 hour, 5 hours, Until system restart, Permanently.
Choose 5 hours.

NORTON INTERNET SECURITY 2008

Please refer to these instructions.

NORTON ANTIVIRUS CORPORATE EDITION

Please refer to the instructions provided in the Norton AntiVirus Corporate Edition User's Guide under the section Turning File System System Protection off temporarily.

PC TOOLS THREATFIRE

Right-click on ThreatFire's icon near the clock (it's an orange flame) and select Suspend.
When you see that the icon has turned from an orange flame to a blue icon with an orange strip in the middle, ThreatFire has been temporarily disabled.

Qihoo 360 Total Security

Right click on the tray icon to bring up the menu.
Drag the slider at the corner in Protection: On to the left.
To reactivate real-time protection, open the menu and drag the slider to the right.

Sophos Anti-virus

Please refer to these Post #28 instructions.

SYMANTEC ENDPOINT PROTECTION

Right click on the icon in the taskbar notification area & select "Disable Symantec EndPoint Protection".

TREND MICRO PRODUCTS

Please refer to these instructions.

Webroot SecureAnywhere - Antivirus

Please refer to these instructions.

Windows Defender on Windows 7/8/10

ZoneAlarm Free Antivirus + Firewall

Turning ZoneAlarm Free Antivirus and Anti-Spyware ON or OFF

How to Temporarily Disable your Anti-Malware Scanners

AD-AWARE AD-WATCH

in Ad-Aware Anniversary Edition (and Pro version)

Start Ad-Aware
Click the Ad-Watch tab
Click the Settings button
Ensure all highlighted options bellow are unchecked:(some settings may be used or changed only in the Pro version)
- Under the General tab
  - Processes Protection
  - Registry Protection
  - Network Protection
- Under the Detection Layers tab:
  - Spyware heuristics
  - AntiVirus engine
OK your way out, and close the main Ad-Aware window.
Shut down Ad-Aware and Ad-Watch Live! by right clicking on the system tray icon, and selecting Exit Ad-Aware.
OK the change.

AVG ANTI-SPYWARE

Launch AVG Anti-Spyware.
From the "Status" menu, select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".

COMODO BO CLEAN

Right-click the system tray icon.
Select Shut down BO Clean button.
Restarts on reboot or open from Program Menu.

COUNTERSPY

Right-click on the running CounterSpy icon in the sytem tray.
Hover your mouse over "Active protection".
A menu will slide out and then you need to left click on "Disable Active Protection".
Disabling CS Active Protection should cause the systray icon to turn orange/red and hovering your mousing over the icon will then state "Active protection is disabled".

(When we are done, re-enable Counterspy by launching the program from Start > Programs, click on the Active Protection. It will either say Active Protection enabled or disabled. On the right side, you can select each of the tasks (scroll down to see all of them) individually, then either enable or disable them on the bottom right, individually. If you have a problem doing that then click on help, choose run setup wizard, click next 2 times, make sure automatic updates is set to yes, click next, make sure enable active protection is set to yes, click next, then click finish, then exit. Then open CounterSpy to make sure that the active protection has been enabled.)

MALWAREBYTES ANTIMALWARE

Please refer to these instructions.

PREVX

Right click on the Prevx icon in your system tray and choose Show Management Console.
On the Management Console click the Protection Level drop-down menu.
You will see three levels:
- Maximum
- Off
- User Defined
To disable all protection set the level to Off.
You will receive a prompt asking "You are about to change your security settings. Do you wish to continue?" Click Yes.
Click the X on the upper right hand corner to exit the Management console.

PROCESS GUARD

Right-click the blue lock ProcessGuard icon located in the system tray.
Uncheck 'protection enabled'.
Click yes.

REG DEFEND

Right click the icon for RegDefend in the systray and select Exit.

SPYBOT TEATIMER

Launch Spybot S&D, go to the Mode menu and make sure "Advanced Mode" is selected.
On the left hand side, click on Tools, then click on the Resident Icon in the list.
Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
Click on the "System Startup" icon in the List
Uncheck the "TeaTimer" box and "OK" any prompts.
If Teatimer gives you a warning that changes were made, click the "Allow Change" box when prompted.
Exit Spybot S&D when done and reboot your computer.
(When we are done, you can re-enable Teatimer using the same steps but this time place a check next to "Resident TeaTimer" and check the "TeaTimer" box in System Startup.]

SPY SWEEPER version 4

Open Spy Sweeper and click on Options > Program Options and uncheck "load at windows startup".
On the left click "shields" and then uncheck everything there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".
Exit the program and reboot for the changes to take affect.
(When we are done, you can re-enable it using the same steps but this time reverse them.)

SPY SWEEPER version 5

Open SpySweeper and click Shield Settings on the right (or Shields on the left, depending what screen you're on).
Click Internet Explorer and uncheck all items.
Click Windows System and uncheck all items.
Click Hosts File and uncheck all items.
Click Startup Programs and uncheck all items.
Exit the program.

SPYWARE DOCTOR

Click the Spyware Doctor icon in the System Tray.
Click Settings.
Click Startup Settings under Pick a Category.
Uncheck "Run at Windows startup".
Click Apply and Exit Spyware Doctor.
From within Spyware Doctor, click the "OnGuard" button on the left side.
Uncheck "Activate OnGuard".
(When we are done, you can reenable Spyware Doctor)

SPYWARE GUARD

Right click the running icon of Spywareguard in the system tray to open the program.
Then go to Menu, File, and choose Exit.

SUPERAntiSpyware

Please refer to: How do I disable SUPERAntiSpyware?

TROJAN HUNTER

Go to TrojanHunter Guard in the the system tray. It is a light blue icon with a magnifying glass and red handle.
Right click on it and select settings.
Uncheck "Load at startup" and "Enabled". Make sure that the program, TrojanHunter itself, is also closed/not running.

WINDOWS DEFENDER

Click Start > Programs > Windows Defender or launch from the system tray icon.
Click on Tools & Settings > Options.
Under Real-time protection options, uncheck the "Real-time protection" check box.
Click Save.
Go to Start > Control Panel > Security > Windows Defender, at the bottom of the Window Defenders page uncheck under Administrator Options "use Windows Defender" and then Save.
(When we are done, you can re-enable Defender using the same steps but this time place a check next to "Turn on real-time protection" check box.)

-- Note: The version of Windows Defender included with all versions of Windows 7 and newer is part of the operating system so it cannot be uninstalled. However, you can disable or turn it off.:

WINDOWS ONECARE

To Disable Antivirus: Open the Windows OneCare user interface.
Click View or Change Settings > Antivirus Tab.
Click the radio button to turn the anti-virus off.
To Disable Firewall: Open the Windows OneCare user interface.
Click View or Change Settings > Firewall Tab.
Drag down the slider to turn the firewall off.

WINDOWS LIVE ONECARE

To Disable AntiVirus and AntiSpyware protection

Right click the system tray icon and select Open Windows Live OneCare.
On the main page click Change Settings > click Viruses and Spyware Tab.
Tick "Off" radio button > Apply and OK.

To Disable Firewall protection

Right click the system tray icon and select Open Windows Live OneCare.
On the main page click Change Settings > click Firewall Tab
Tick "Off" radio button > Apply and OK.

WINPATROL

Right-click the running icon of Winpatrol in the sytem tray and choose exit.

How to Temporarily Disable your Firewall

AntiVir Premium Suite

Please navigate to the system tray on the bottom right hand corner and look for this Posted Image sign

Right click it-> untick the option AntiVir Guard enable.
You should now see a closed, white umbrella on a red background (like this: )
You successfully disabled the AntiVir Premium Suite Guard.

AVG Antivirus Plus Firewall

Please navigate to the system tray on the bottom right hand corner and look for this Posted Image sign.

Right click it-> select Quit Control Center.
A warning will pop up, click "Yes"
You successfully disabled the AVG Antivirus Plus Firewall Guard.

CA Personal Firewall

Please navigate to the system tray on the bottom right hand corner and look for the following Posted Image sign.

Right click it-> hover (mouse-over) over CA Personal Firewall menue option. A sub-menu will popup.
Please chose "Disable CA Personal Firewall"
Unfortunately the system tray icon does not change, so if you want to double-check whether or not you successfully disabled the Firewall, do the above steps again and look for "Enable CA Personal Firewall." If this is the case, then you successfully disabled the CA Personal Firewall Guard.

Comodo Firewall Pro

(free Personal)

Right-click the system tray icon.
Select Exit.
On the Pop up window, Click the Yes button.
You successfully disabled Comodo Firewall.

F-Secure Internet Security Suite

Please navigate to the system tray on the bottom right hand corner and look for a blue Posted Image sign.

Right click it-> select Unload.
Select: "Unload and allow all network traffic"
Select Unload to confirm deactivation of F-Secure Internet Security
You will be asked to enter your Parental Control Password. Please enter it and click "OK."
The F-Secure sign should now be surrounded by a red striked through circle (looking like this: )
You successfully disabled the F-Secure Guard.

Jetico Personal Firewall

Please navigate to the system tray on the bottom right hand corner and look for this Posted Image sign (the arrows could also be filled with green color instead of grey, indicating that the Firewall currently detects traffic).

Right click it->click on the option Shutdown Firewall.
You successfully disabled the Jetico Personal Firewall Guard.

Kaspersky Internet Suite

Please navigate to the system tray on the bottom right hand corner and look for a Posted Image sign.

Right click it-> select Pause Protection.
Click on -> By User Request
A popup will claim that protection is now disabled and a sign like this: will now be shown.
You successfully disabled the Kaspersky Internet Suite Guard.

Lavasoft Personal Firewall

Please navigate to the system tray on the bottom right hand corner and look for either one of the following three (the sign varies depending on the settings you chose on your PC) Posted Image / / signs.

Right click it-> select Exit.
You will be confronted with a popup saying that you are no longer protected and will disable the Firewall. Click on "Yes."
You successfully disabled the Lavasoft Personal Firewall Guard.

Norton Internet Security or Norton Personal Firewall

Please refer to these instructions.

Norton decided to install in German for me, although it never asked. According to the help file, you can also do it the following way (translated into English):

Please open Norton Internet Security Center by clicking the system tray icon and chosing the appropriate option.
Now click on the tab "Norton Internet Security" and click on "Settings."
Click the Internet Usage option "Personal Firewall."
Click "deactivate"

After a tortorous and never seeming to end install of this crapware, I would appreciate if you either agree to use the first option, or to double check for me. I am not really fond of tricking Norton to think I am not a silly German and allowing me to download a proper installer....

Agnitum Outpost Firewall Pro

Please navigate to the system tray on the bottom right hand corner and look for either one of the following three (the sign varies depending on the settings you chose on your PC) Posted Image / / signs.

Right click it-> select "Firewall Policy...".
Chose "Disable."
You will now see a sign like this in the systemtray.
You successfully disabled the Agnitum Outpost Firewall Pro Guard.

Panda Internet Security Suite

Please navigate to the system tray on the bottom right hand corner and look for a sign that looks like a Pandabear head.

Right click it-> select "Close automatic protection.".
A message will pop up and warn you about disabling the protection. Chose "Yes."
The above sign in the systemtray will now disapear.
You successfully disabled the Panda Internet Security Guard.

PC Tools Firewall Plus

Please navigate to the system tray on the bottom right hand corner and look for this Posted Image sign

Right click it->click on the option Disable Firewall.
You should now see a sign like this:
You successfully disabled the PC Tools Firewall Plus Guard.

Radialpoint Security Services

Please navigate to the system tray on the bottom right hand corner and look for the following Posted Image sign.

Right click it-> select "Exit.".
A message will pop up and warn you about disabling the protection. Chose "Yes."
The above sign in the systemtray will now disapear.
You successfully disabled the Radialpoint Security Services Guard.

Sygate Personal Firewall

Please navigate to the system tray on the bottom right hand corner and look for the following Posted Image sign.

Right click it-> select "Exit Firewall".
A message will pop up and warn you about disabling the protection. Chose "Yes."
The above sign in the system tray will now disappear.
You successfully disabled the Sygate Personal Firewall Guard.

Windows Firewall

(XP, Vista, Windows 7)

Please refer to these instructions.

ZoneAlarm Firewall

Please refer to these instructions.

For more information on this subject please check this forum post on bleepingcomputer.com.