Error ffffffff: - local restore fails for FastBit2 patched files
NovaBACKUP xSP / Remote Workforce
Last Updated: Nov 06, 2014 12:12AM PST
Problem: Local restores will fail for FastBIT2 patched files because of missing "expapply.dll" on the NovaBACKUP program file set. Example of the error during Local Restore of FB2 patched file:
--- Errors ---------------------------------------------------------------------
Error: An error occurred while restoring the file: xxxxx
Restore Failed: xxxxx
Error ffffffff:
Version: 12.5
Solution: Please see the following article: BackupWrite Error = 0x0000000D The data is invalid
Version: 12.1
Solution: To fix this error, you will need to download and extract the file "expapply.dll" to your NovaBACKUP Program Files folder: C:\Program Files (x86)\NovaStor\NovaStor
- Close the NovaBACKUP client software
- Download:http://filestore.novastor.com/Support/NBK12/NovaBACKUPxSP_12.1_expapply.zip
- Extract the file to the following location:
- Restart the NovaBACKUP Client software
- Perform the restore.