NovaBACKUP Pro/Server/Business Essentials software requires about 6GB of free disk space on C: drive in order to operate. If you are limited in disk space on C: drive or quickly running low and are unable to delete items or expand the C: drive volume then we have instructions on how to save disk space for the files that NovaBACKUP stores on your C: drive including Logs and Restore Media Index records. You can enable the native Windows file compression on certain NovaBACKUP log/media/temp related folders that already exist which is where the NovaSTOR NovaBACKUP logs, temporary data and media index are stored. Turning on Windows file compression can save quite a bit of space, usually in the order of about 10:1. These files can add up to a lot of disk space if using the default settings without file compression enabled (by default Windows file compression is not enabled). There is no way for these settings not to be re-directed to an alternate location other than the temporary data that NovaBACKUP utilizes, there is a central setting just to set the NovaBACKUP Temporary folder to something else than the standard location but that would only take care of TEMP data.
To save even more space, especially in the case of the agentsvc.log file which can grow large, you will do the following: make sure to exit out of our software first and then end the various processes that run in the background after you exit our software including novaBackX.exe, nsctrl.exe, nsService.exe and drdiag.exe; the instructions on how to properly exit those tasks is at the top of this article/email.
1. Enable Windows file compression on these entire FOLDERS by right clicking on each of the folders listed below and then click Properties and then Advanced button and select "Compress contents to save disk space" item listed to enable the check box on that item and press the OK button to save changes, the folder should turn a blue color after you do so:
\Data\Media, \Index, \Temp and \Logs and that will keep those folders small since they will be compressed.
2. Enable Windows file compression on this single FILE (be careful not to do the whole folder) which can grow quite large. Right click on the single file listed below and then click Properties and then Advanced button and select "Compress contents to save disk space" item to enable the check box on that item and press the OK button to save changes, the file color should turn a blue color after you do so.
NOTE: In version v16.5.1215 and higher of NovaBACKUP the file size for "agentsvc.log" is already limited in how large it can grow so you probably will never need to enable compression on this file, however, there was no limit in how large of a size that file could grow to in any version of NovaBACKUP less than v16.5.1215. You can read about that change here in the Release Notes for v16.5 R2 (v16.5.1215) - Search the "New Features" section for "agentsvc.log".:
C:\Program Files (x86)\NovaStor\NovaStor NovaBACKUP\agentsvc.log
NOTE: You will be required to STOP the "Backup Client Agent Service" first prior to making this change, otherwise you will not be able to make the change of property of this file.
3. Start the NovaBACKUP software. Alternate step:
If you would like to change the default NovaStor TEMP data folder to another path at a different hard drive partition (if you have another hard drive partition that is locally connected on that server that is such as a D: or E: drive) you can set the TEMP folder if you click the top left portion of our program where the large N circle button is and then go to "Default Settings" and then the "Advanced Options" tab and then near the bottom of that screen you will see an input box that shows the default "Temporary Files directory:" path currently which in your case would be "C:\ProgramData\NovaStor\NovaStor NovaBACKUP" or if XP/Win2003 it would be "C:\Documents and Settings\All Users\Application Data\NovaStor\NovaStor NovaBACKUP\Temp". You can use the "…" button to the right of the path box to specify and browse to the other hard drive partition where you want to then create the NovaStor Logs folder and set that path specifically to that path after it is created in the "Default Settings" and then the "Advanced Options" tab for the "Temporary Files directory:" item.
4. Test out creating a backup job so that you can see the new log file save out as a compressed file and to make sure the TEMP folder is setup correctly, keep an eye on that newly specified TEMP files path if you changed it in step 3 above.