Last Updated: September 3, 2021 7:55PM CET
Cloud Restore
This guide will provide step-by-step instructions on how to restore backup files stored on a legacy xSP Cloud Storage device, onto a new/different machine.
Note: You will need to install the NovaBACKUP software on the machine you want to restore to, prior to following the steps below.
1) Within NovaBACKUP, select the "Device" tab.
2) Select the "Add" button.
3) From the drop-down menu, select "NovaBACKUP Cloud Account", then click "OK".
4) In the "Server Name or IP Address" box, enter the following address: "backup.online-backup.com". Alternatively, we have a dedicated cluster only for file restores, that can reduce the restoration time. To use that cluster, enter "restore.online-backup.com" in the box instead.
5) Enter in the username/password information for your cloud account. Then click "OK".
6) Select the "Restore" tab, where you should now see your Cloud Account. You can then expand the "Cloud Accounts" menu, and select "Cloud Data" to proceed with restoring any files/folders.
Local Restore
This guide will provide step-by-step instructions on how to import file backups (.NBD) into the Restore tab. You will need to do this if you have backups from another computer, and you want to restore files from those backups on a new machine.
Note: You will need to install the NovaBackup software on the machine you want to restore to, prior to following the steps below.
1) First, Select the "Restore" tab.
2) Next, select the "Import" button
3) From here, you can browse to where your backups are located.
NOTE:
If you cannot see your backup file in this dialog, make sure the
Windows File Explorer setting "File name extensions" is shown.
4) After you select "OK" you will be taken to the "Status" tab as the backup will start to be imported into the NovaBackup software.
5) Once you the import is completed, go back to the Restore tab to view your backup files.
6) From here, you will see that you have successfully imported your backups into the Restore tab. You can now proceed with restoring any files/folders.