NovaBACKUP 20.x and older legacy versions and/or legacy device type targets
NovaBACKUP 20.x and older legacy versions and/or legacy device type targets articles. Articles in this entire category only apply to the 20.x and older legacy client versions in that case (and should only be attempted using those older legacy client versions). The Technical Support team can only advise that these articles exist here, but they normally will not be able to directly support the end user that is attempting to make use of any of the articles in this current 2nd "NovaBACKUP 20.x and older legacy versions and/or legacy device type targets" category in that case (Technical Support will be limited to only providing the knowledge that these articles do exist here, but typically will not be able to hand hold the end user that attempts to perform the help that the article details in that case). This basically means that you are own your own with these articles, if they do not work for you then Technical Support cannot directly help with them after that, and it may require upgrading the version to the latest version to resolve some of the issues, if it is a client specific version related problem that you do hit. The majority of the articles in this current "NovaBACKUP 20.x and older legacy versions and/or legacy device type targets articles" category, for all of the sections in that category, if the client version used is 20.x older, can no longer be directly supported by the Technical Support team, the articles can be followed by the end user but we cannot directly support performing the steps for you, or to help fix an item that the article cannot resolve for you in that case (outside of you attempting the steps or advice in the article). Note: In order to get direct support it is required to have valid and current NovaCare Support on your license key (which will be verified beforehand), and only the last two major versions can be directly supported (which are the 21.x and 20.x client versions in that case at this time).
NovaBACKUP - Articles (applies to legacy version 20.x and older versions, and/or the legacy device type targets)
- NovaBACKUP’s Payment Provider Cleverbridge
- Add an Organization in M365
- NovaBACKUP 20.x Generic S3 Storage Device troubleshooting guide
- Redirect root CMon Server DNS or IP address to /managementserver path to display the CMon login page, instead of the standard root level IIS start page
- How to import backups stored on a Generic S3 Storage Device in NovaBACKUP (19.8, 20.x and older versions)
- Getting started with Generic S3 Storage Services devices in NovaBACKUP
Installation / Configuration (applies to legacy version 20.x and older versions, and/or the legacy device type targets)
- NovaBACKUP Crashes on Server 2016 with July 2019 Cumulative Update (fixed 2019-08)
- Fundamentals of the Hyper-V Host
- Error 800706BE "The RPC Server is unavailable"
- Pre- and Post-Scripts
- How to stop/restart NovaBACKUP services
- Customize NovaBACKUP PC/Server installation
Backup (applies to legacy version 20.x and older versions, and/or the legacy device type targets)
- Backup of files located on share fails
- Backup written to changing media
- Retention does not delete files
- System State Backup fails with message "Could not get drive letter"
- [Guide]: Setting Up VM Backups Using Virtual Dashboard (VD)
- What is a nonsense bundletag and size error?
Restore (applies to legacy version 20.x and older versions, and/or the legacy device type targets)
- [Guide] How to restore Virtual Dashboard (AVD) backups from a different backup location, to import using the Recover Previous function
- [SMB] Plugin Backup Restore - How to Extract a VDF file
- How to restore Active Directory - System Rebuild
- How to restore Active Directory
- "Restore" tab does not show lower pane
- Restore from a backup file (.nbd) or import located on a NAS
NovaBACKUP - Articles (Archived / Retired / No longer supported by the Support team)
NovaBACKUP - Videos (applies to legacy version 20.x and older versions, and/or the legacy device type targets)
- How-to - CMon 19.8 w/IIS Web Server causes issue loading CMon web pages due to new module and handler
- [Guide] Scheduling a System Image Backup (VHDX) to a NAS (Video)
- [Guide] Convert NovaBACKUP System Image to a VHDX Virtual Hard Disk File (Video)
- [Guide] Boot a System Image VHDX Backup as a Virtual Machine (Video)
- [Guide] Perform a System Image Backup as VHDX (to a Network Device) (Video)
- [Guide] NovaBACKUP v19.2 Image Boot Media - Overview (Video)
NovaBACKUP CMon - Articles
- CMon 19.8 installed with IIS shows 'HTTP Error 500.19 - Internal Server Error, and Error Code 0x80070021', on load in web browser
- CMon - Internal Server Error
- Creation of a "NovaBACKUP Cloud Storage Account" (otherwise known as an "xSP" account) for NovaBACKUP using CMon (20.1 and newer versions)
- Creating new cloud storage accounts in the NovaBACKUP CMon Dashboard
- CMon 19.4 Fails to install on Server 2012R2 after September 2019 CU
- [Guide] NovaBACKUP CMon 19 Installation Guide (Video)
NovaBACKUP CMon - Videos
NovaBACKUP Product Builder
- Product Builder End-User Documentation and Support
- Explanation on Graphics for Product Builder
- General information on how to build a new product with product builder
- Setup Files for Product Builder
- How to configure the Management Server through Product builder
- Code Signatures for Product Builder