NovaBACKUP PC/Server/BE v18.x and newer
In general, you can use a simple boot medium for all systems. The simple boot medium contains many generic drivers, but drivers for newer hardware may be missing or the generic drivers may not work properly with the existing hardware. To avoid this, we recommend to use an extended boot medium when image backups/restores fail. Always include the following drivers for a system in an extended boot medium:
- SATA/RAID driver
- Chipset
- LAN
- USB(2+3)
- possibly graphics card (for laptops with high res)
Download the drivers from the manufacturer's website. The boot medium is based on Windows PE 10 (2018-06-01, NovaBACKUP v19.1.xxxx and newer). You need the appropriate drivers for Windows 10 or Server 2012 generation or newer. If drivers are no longer available for your system, try using Windows 8.x or earlier generation drivers. Extract the zip archives into own directories. Include the drivers in an extended boot medium, see description in the NovaBACKUP manual:
http://novabackup.novastor.de/support/data-backup-guides-manuals/
Some manufacturers deliver the drivers as exe files. In some cases these files can also be unpacked by a zip packer, other exe files offer additional options to unpack into a directory and not install immediately. Please read the instructions of the respective manufacturer (e.g. readme files).
As of version 19.2.1001, drivers can also be integrated after booting. In the interface of the Image Backup there is a tab "Driver". You can then select the drivers via a USB stick. This assumes, however, that the USB ports are recognized by the boot medium. It can happen that the simple boot medium does not recognize the USB ports and therefore no USB stick can be used. Therefore, even with the new version, an extended boot medium with beforehand integrated suitable hardware drivers is more advantageous.
AMo