FAQ

Find quick answers to common questions about NovaBACKUP’s features, setup, and functionality.

• NovaBACKUP October 2026 Release FAQ for Partners
• Will My Backup Jobs Work in NovaBACKUP 22?
• How Retention Works with NovaBACKUP Cloud: Incremental Forever and Data Pruning
• How Incremental Forever Backup Retention Works - Understanding .DAT File Pruning
• Encryption Keys in NovaBACKUP 22: What They Protect and What Cannot Be Recovered
• NovaBACKUP Major Version Highlights
• Managed Backup Services (MSP) FAQs
• Unsupported NovaBACKUP Version / Changelog Archive
• Support Policy
• How to Collect and Send Logs with the NovaBACKUP Log Collector
• How to Change A Drive Letter in Windows
• Support Status of the Legacy NovaBACKUP UI
• Working with the Legacy NovaBACKUP UI
• Copy Jobs and Virtual Dashboard Jobs in NovaBACKUP 22
• Can I throttle the bandwidth with new S3 based mover?