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Setting Up Email Notifications for Backup Jobs

Get an email after each backup, through the NovaBACKUP email service or your own mail server.

Applies to: NovaBACKUP 22 PC Agent and Server Agent.

Email notifications tell you how each backup went, so you don't have to open NovaBACKUP to check. This article shows how to turn them on for a backup job, using the NovaBACKUP email service or your own mail server.

Step 1: Open the job's notification settings

  1. Click Backup and select the job in the job list.
  2. Click Job options to open the job's Settings, then select the Notification tab.
  3. Select Send e-mail notifications.

Step 2: Choose how the email is sent

Under Email Server Type, choose one of these:

OptionWhen to use it
NovaBACKUP Email ServerThe simplest choice. NovaBACKUP sends the email for you, and you enter only the recipients.
Custom Email ServerYour company requires email to go through its own mail server, or you want the email to come from your own address.

Step 3: Enter the recipients

  1. In To, enter the address that receives the report, for example it@example.com. Separate multiple addresses with a semicolon (;).
  2. Optionally add more recipients in Cc and change the Subject.

    Notification tab with Send e-mail notifications selected and a recipient entered

  3. Select Attach Log Files if you want the job log attached to the email.

Step 4 (Custom Email Server only): Enter your mail server settings

FieldExample
Sender NameNovaBACKUP on OFFICE-PC
Sender Email Addressbackup@example.com
Server Addresssmtp.example.com
Server Port587 for most providers
Enable SSLOn if your server supports encrypted connections
Enable Authentication, User Name, and PasswordThe account that is allowed to send from the sender address
Retry Count and Timeout (Seconds)How many times to retry a failed send (1 to 5), and how long to wait for the server (1 to 30 seconds)

Step 5: Choose when to send

The options at the bottom of the Notification tab determine when an email is sent:

ConditionEmail is sent
AlwaysAfter every run. Recommended at first, so you can confirm that the notifications work.
When messages, warnings, or errors occurWhen the log contains any messages, warnings, or errors.
When warnings or errors occurOnly when something needs your attention.
When errors occurOnly when something goes wrong.

Step 6: Save and test

  1. Click OK, then click Save.
  2. Click Start to run the job once, and check that the email arrives. If it does not, check your spam folder.

Best practices

  • Send notifications to a shared mailbox rather than to one person, so reports are seen when someone is away.
  • After you confirm that the emails arrive, switch to When warnings or errors occur if daily emails become noise. With this setting, no email means all is well, but also check the Dashboard regularly.

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Still Need Help?

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